Welcome to The ARCC.
Predict. Prevent. Protect.

With unmatched experience and the latest technology, the Advanced Response Command Center provides a new level of customer support. Whether we’re remotely addressing your support needs, or quickly deploying regional technicians to the field, our team is available 24/7/365.
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BENEFITS

ACTIONABLE DATA, REAL-TIME MONITORING, AND SUPERIOR RESPONSIVENESS
STAFFED BY A TEAM OF EXPERTS WITH DECADES OF EXPERIENCE IN THE DESIGN AND MANUFACTURING OF OUR DRIVES
STATE-OF-THE-ART EQUIPMENT PROVIDES INSTANT DATA ACCESS AND VISIBILITY INTO YOUR SITE’S PERFORMANCE

THE ARCC TEAM

Engineers who have designed our drive packages
PLC experts who have programmed our controllers
Support staff who have been in the field and have seen our drives in action
A network of regional service centers and field technicians

Tulsa Manufacturing & Service Center
4415 S. Elwood Ave
Tulsa, OK 74107
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Corporate Headquarters
4323 S. Elwood Ave
Tulsa, OK 74107
918-445-1254

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Odessa Service Center
3350 Kermit Highway
Odessa, TX 79764

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East Coast Manufacturing & Service Center
3463 Lakemont Boulevard Ste 103-A
Fort Mill, SC 29708

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Carlsbad Service Center
1908 Resource Court, Bldg D
Carlsbad, NM 88220

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Corporate Headquarters
4323 S. Elwood Ave
Tulsa, OK 74107
918-445-1254

Click for Google Map

Tulsa Manufacturing & Service Center
4415 S. Elwood Ave
Tulsa, OK 74107
Click for Google Map

Odessa Service Center
3350 Kermit Highway
Odessa, TX 79764

Click for Google Map

East Coast Manufacturing & Service Center
3463 Lakemont Boulevard Ste 103-A
Fort Mill, SC 29708

Click for Google Map

Carlsbad Service Center
1908 Resource Court, Bldg D
Carlsbad, NM 88220

Click for Google Map

Tulsa Manufacturing & Service Center
4415 S. Elwood Ave
Tulsa, OK 74107
Click for Google Map

East Coast Manufacturing & Service Center
3463 Lakemont Boulevard Ste 103-A
Fort Mill, SC 29708

Click for Google Map

Montana Service Center
3463 Lakemont Boulevard Ste 103-A
Fort Mill, SC 29708

Click for Google Map

DriveLynx SCADA
system

The ARCC is also supported by our DriveLynx™ SCADA solution, which provides state of the art telemetry and secure data access.

With real-time visibility into your site’s performance, The ARCC team can quickly diagnose issues and identify solutions. And with custom configuration options, DriveLynx™ allows you to match performance to your unique requirements. A few examples include VFD parameter changes, start/stop commands, and alarm resets, all from any internet connected device.

  • Secure Data Access
  • 24/7/365 Remote Monitoring
  • Remote Troubleshooting & Optimization
  • Customizable Alerts
  • Quick Response for Field Crews
  • Asset Management

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Whether you need remote support from our team of experts, or service in the field, The ARCC is always available.