Search
Contact
DriveLynx Login
Contact
ARCC HOTLINE

Welcome to The ARCC.
Predict. Prevent. Protect.

With unmatched experience and the latest technology, the Advanced Response Command Center provides a new level of customer support. Whether we’re remotely addressing your support needs, or quickly deploying regional technicians to the field, our team is available 24/7/365.
Play Video

BENEFITS

ACTIONABLE DATA, REAL-TIME MONITORING, AND SUPERIOR RESPONSIVENESS
STAFFED BY A TEAM OF EXPERTS WITH DECADES OF EXPERIENCE IN THE DESIGN AND MANUFACTURING OF OUR DRIVES
STATE-OF-THE-ART EQUIPMENT PROVIDES INSTANT DATA ACCESS AND VISIBILITY INTO YOUR SITE’S PERFORMANCE
ARCC Photo 1

THE ARCC TEAM

Engineers who have designed our drive packages
PLC experts who have programmed our controllers
Support staff who have been in the field and have seen our drives in action
A network of regional service centers and field technicians

Tulsa Manufacturing & Service Center
4415 S. Elwood Ave
Tulsa, OK 74107
Click for Google Map

Corporate Headquarters
4323 S. Elwood Ave
Tulsa, OK 74107
918-445-1254
Click for Google Map

Odessa Service Center
3350 Kermit Highway
Odessa, TX 79764
Click for Google Map

East Coast Manufacturing & Service Center
3463 Lakemont Boulevard Ste 103-A
Fort Mill, SC 29708
Click for Google Map

Carlsbad Service Center
1908 Resource Court, Bldg D
Carlsbad, NM 88220
Click for Google Map

Corporate Headquarters
4323 S. Elwood Ave
Tulsa, OK 74107
918-445-1254
Click for Google Map

Tulsa Manufacturing & Service Center
4415 S. Elwood Ave
Tulsa, OK 74107
Click for Google Map

Odessa Service Center
3350 Kermit Highway
Odessa, TX 79764
Click for Google Map

East Coast Manufacturing & Service Center
3463 Lakemont Boulevard Ste 103-A
Fort Mill, SC 29708
Click for Google Map

Carlsbad Service Center
1908 Resource Court, Bldg D
Carlsbad, NM 88220
Click for Google Map

Tulsa Manufacturing & Service Center
4415 S. Elwood Ave
Tulsa, OK 74107
Click for Google Map

East Coast Manufacturing & Service Center
3463 Lakemont Boulevard Ste 103-A
Fort Mill, SC 29708
Click for Google Map

Montana Service Center
3463 Lakemont Boulevard Ste 103-A
Fort Mill, SC 29708
Click for Google Map

DriveLynx SCADA
system

The ARCC is also supported by our DriveLynx™ SCADA solution, which provides state of the art telemetry and secure data access.

With real-time visibility into your site’s performance, The ARCC team can quickly diagnose issues and identify solutions. And with custom configuration options, DriveLynx™ allows you to match performance to your unique requirements. A few examples include VFD parameter changes, start/stop commands, and alarm resets, all from any internet connected device.

  • Secure Data Access
  • 24/7/365 Remote Monitoring
  • Remote Troubleshooting & Optimization
  • Customizable Alerts
  • Quick Response for Field Crews
  • Asset Management
Learn More

HERE IT FROM
OUR CUSTOMERS

Everything we do is driven by the needs of our customers, and their feedback keeps us focused.

“The ARCC support team has been a tremendous resource for our team. Their knowledge and availability puts them in a class of their own.“
-Kyle Campbell,
Richards Energy Compression
“AID’s engineering team delivers tremendous expertise with Fuji Electric VFDs. Keith Walker and his cooling designs are a great example. His experience ensures AID’s customers receive the reliable Fuji Electric VFD performance they have come to expect.“
-Mark Boone
Fuji Electric America

Search
Whether you need remote support from our team of experts, or service in the field, The ARCC is always available.