Privacy Policy


1. General

The terms and conditions contained herein, together with any additional or different terms contained in the proposal, if any, submitted by Advanced Industrial Devices Company LLC (“AID”) to Purchaser (which proposal shall control over any conflicting terms herein), constitute the entire agreement (the “Agreement”) between the parties with respect to the order and supersede all prior communications and agreements regarding the order. Acceptance by AID of the order, or Purchaser’s acceptance of AID’s proposal, is expressly limited to and conditioned upon Purchaser’s acceptance of these terms and conditions. Purchaser’s payment for or acceptance of any performance by AID shall be deemed acceptance of these terms and conditions. These terms and conditions may not be changed or superseded by any different or additional terms and conditions proposed by Purchaser, including but not limited to terms contained within a purchase order, work request, pre-printed form or other similar type of document, to which terms AID hereby objects. As used herein, the following terms shall be defined as provided below:

(a) “Equipment” means all of the products, equipment, parts and accessories sold, and all Software licensed, to Purchaser by AID under the order.
(b) “Software” means all software and software documentation, if any, licensed to Purchaser by AID under the order.
(c) “Services” means all labor, supervisory, technical and engineering, installation, repair, consulting or other services provided by AID under the order.
(d) “Purchaser” shall mean the initial end user of the Equipment and/or Services.

2. Price

(a) Unless otherwise specified in writing, all proposals expire thirty (30) days from the date thereof.

(b) Services prices are based on normal business hours (8 a.m. to 5 p.m. Monday through Friday). Overtime and Saturday hours will be billed at one and one-half (1 1/2) times the hourly rate; Sunday hours will be billed at two (2) times the hourly rate; and holiday hours will be billed at three (3) times the hourly rate. If a rate sheet is attached hereto, the applicable Services and Equipment rates shall be those set forth in the rate sheet. If a rate sheet is not attached hereto, the applicable Services rates shall be AID’s rates which are then in effect. Rates are subject to change without notice.

(c) The price does not include any federal, state or local property, license, privilege, sales, use, excise, gross receipts, or other like taxes which may now or hereafter be applicable. Purchaser agrees to promptly pay when due or reimburse any such taxes which AID or its suppliers are required to pay or collect. If Purchaser is exempt from the payment of any tax or holds a direct payment permit, Purchaser shall, upon order placement, provide AID a copy of any such exemption certificate or permit acceptable to the relevant governmental authorities.

(d) The price includes customs duties and other importation or exportation fees, if any, at the rates in effect on the date of AID’s proposal. Any change after that date in such duties, fees, or rates, shall increase the price by AID’s additional cost.

3. Payment

(a) Unless specified to the contrary in writing by AID, payment terms are net cash, payable without offset, in United States Dollars, thirty (30) days from the date of invoice by wire transfer to the account designated by AID or by check. In the event Purchaser fails to pay an invoice within thirty (30) days of the due date of payment as set forth in the preceding sentence, a monthly fee of 1.5% of the amount of the invoice shall be added to such invoice.

(b) Based on the financial condition of Purchaser at any time prior to delivery, AID may, in its sole discretion, require payment in advance, payment security satisfactory to AID, or may terminate the order, whereupon AID shall be entitled to receive reasonable cancellation charges as noted on the applicable proposal. Delays in delivery or nonconformities in any installments delivered shall not relieve Purchaser of its obligation to accept and pay for remaining installments.

4. Changes

Any changes requested by Purchaser after acceptance of the order by AID affecting the ordered scope of work must be made in writing by Purchaser and accepted in writing by AID, with any resulting adjustments to affected provisions, including price, schedule, and guarantees mutually agreed in writing prior to implementation of the change.

5. Delivery

(a) All Equipment manufactured, assembled or warehoused in the continental United States is delivered F.O.B. point of shipment. Equipment shipped from outside the continental United States is delivered F.O.B. United States port of entry. Purchaser shall be responsible for any and all demurrage or detention charges applicable to each order.

(b) If the scheduled delivery of Equipment is delayed by Purchaser or by Force Majeure, AID may move the Equipment to storage for the account of and at the risk of Purchaser whereupon it shall be deemed to be delivered.

(c) Shipping and delivery dates are contingent upon Purchaser’s timely approval and delivery of any documentation required for AID’s performance hereunder.

(d) Claims for shortages or other errors in delivery must be made in writing to AID within ten (10) days of delivery.

6. Title and Risk of Loss

Except with respect to Software (for which title shall not pass, use being licensed), title to Equipment shall remain in AID until fully paid for according to the terms of this Agreement. Notwithstanding any agreement with respect to delivery terms or payment of transportation charges, risk of loss or damage shall pass to Purchaser upon delivery.

7. Inspection, Testing and Acceptance

(a) Any inspection by Purchaser of Equipment on AID’s premises which is permitted under the proposal or the order shall be scheduled in advance and be performed during normal working hours at a time mutually agreeable to the parties.

(b) If the order provides for factory acceptance testing, AID shall notify Purchaser when AID will conduct such testing prior to shipment. Unless Purchaser states specific objections in writing within ten (10) days after completion of such factory acceptance testing, completion of the acceptance test constitutes Purchaser’s factory acceptance of the Equipment and its authorization for shipment.

8. Warranties and Remedies

(a) Equipment and Services Warranty. AID warrants that Equipment (excluding Software, which is warranted as specified in paragraph (d) below) shall be delivered free of defects in material and workmanship and that Services shall be free of defects in workmanship. The warranty remedy period for Equipment (excluding Software, spare parts and refurbished or repaired parts) shall end twelve (12) months after installation or eighteen (18) months after date of shipment, whichever first occurs. The warranty remedy period for new spare parts shall end twelve (12) months after date of shipment. The warranty remedy period for refurbished or repaired parts shall end ninety (90) days after date of shipment. The warranty remedy period for Services shall end ninety (90) days after the date of completion of Services.

(b) Equipment and Services Remedy. If a nonconformity to the foregoing warranty is discovered in the Equipment or Services during the applicable warranty remedy period, as specified above, under normal and proper use and provided the Equipment has been properly stored, installed, operated and maintained and written notice of such nonconformity is provided to AID promptly after such discovery and within the applicable warranty remedy period, AID shall, at its option, either (i) repair or replace the nonconforming portion of the Equipment or re-perform the nonconforming Services or (ii) refund the portion of the price applicable to the nonconforming portion of Equipment or Services. If any portion of the Equipment or Services so repaired, replaced or re-performed fails to conform to the foregoing warranty, and written notice of such nonconformity is provided to AID promptly after discovery and within the original warranty remedy period applicable to such Equipment or Services or thirty (30) days from completion of such repair, replacement or re-performance, whichever is later, AID will repair or replace such nonconforming Equipment or re-perform the nonconforming Services. The original warranty remedy period shall not otherwise be extended.

(c) Exceptions. AID shall not be responsible for providing working access to the nonconforming Equipment, including disassembly and re-assembly of non-AID supplied equipment, or for providing transportation to or from any repair facility, all of which shall be at Purchaser’s risk and expense. AID shall have no obligation hereunder with respect to any Equipment which (i) has been improperly repaired or altered by any party other than AID; (ii) has been subjected to misuse, negligence or accident; (iii) has been used in a manner contrary to AID’s instructions; (iv) is comprised of materials provided by or a design specified by Purchaser; (v) has been modified by any party other than AID; or (vi) has failed as a result of ordinary wear and tear. Equipment supplied by AID but manufactured by others is warranted only to the extent of the manufacturer’s warranty, and only the remedies, if any, provided by the manufacturer will be allowed.

(d) Software Warranty and Remedies. AID warrants that, except as specified below, the Software will, when properly installed, execute in accordance with AID’s published specifications. If a nonconformity to the foregoing warranty is discovered during the period ending one (1) year after the date of shipment and written notice of such nonconformity is provided to AID promptly after such discovery and within that period, including a description of the nonconformity and complete information about the manner of its discovery, AID shall correct the nonconformity by, at its option, either (i) modifying or making available to the Purchaser instructions for modifying the Software; or (ii) making available at AID’s facility necessary corrected or replacement programs. AID shall have no obligation with respect to any nonconformities resulting from (i) unauthorized modification of the Software or (ii) Purchaser-supplied software or interfacing. AID does not warrant that the functions contained in the Software will operate in combinations which may be selected for use by Purchaser, or that the Software products are free from errors in the nature of what is commonly categorized by the computer industry as “bugs”.


9. Limitation of Liability

(a) In no event, regardless of cause, including the negligence or fault (active or passive) of any party or parties including the sole, joint or concurrent negligence of AID, shall AID, its suppliers or subcontractors be liable for special, indirect, incidental or consequential damages, whether in contract, warranty, tort, negligence, strict liability or otherwise, including, but not limited to, loss of profits or revenue, loss of use of the Equipment or any associated equipment, cost of capital, cost of substitute equipment, facilities or services, downtime costs, delays, and claims of customers of Purchaser or other third parties for any damages. AID’s liability for any claim whether in contract, warranty, tort, negligence, strict liability, or otherwise for any loss or damage arising out of, connected with, or resulting from this Agreement or the performance or breach thereof, or from the design, manufacture, sale, delivery, resale, repair, replacement, installation, technical direction of installation, inspection, operation or use of any Equipment covered by or furnished under this Agreement, or from any Services rendered in connection therewith, shall in no case exceed the purchase price allocable to the Equipment or part thereof or Services which gives rise to the claim.

(b) In no event, regardless of cause, including the negligence or fault (active or passive) of any party or parties including the sole, joint or concurrent negligence of AID, shall AID be liable for penalties or penalty clauses of any description or for indemnification of Purchaser or others for claims, costs, damages, or expenses arising out of or related to the Equipment and/Services.

10. Laws and Regulations

Purchaser is responsible for compliance with any laws and regulations relating to the operation or use of the Equipment or Software. Nothing contained herein shall be construed as imposing responsibility or liability upon AID for obtaining any permits, licenses or approvals from any agency required in connection with the supply, erection or operation of the Equipment. This Agreement shall be governed by the laws of the State of Oklahoma, but excluding Oklahoma law with respect to conflicts of law. Purchaser agrees that all causes of action against AID under this Agreement shall be brought in the State or Federal Courts located in Tulsa County, Oklahoma and Purchaser waives any objection to the forum on the grounds of venue, forum non-conveniens, or any similar ground. If any provision hereof, partly or completely, shall be held invalid or unenforceable, such invalidity or unenforceability shall not affect any other provision or portion hereof and these terms shall be construed as if such invalid or unenforceable provision or portion thereof had never existed. THE PARTIES HEREBY WAIVE THE RIGHT TO TRIAL BY JURY IN ANY LITIGATION ARISING OUT OF OR RELATING TO THIS AGREEMENT.

11. Software License

(a) Purchaser shall use any Software licensed to Purchaser by AID in accordance with the following: (i) the Software may be used only in conjunction with equipment specified by AID; (ii) the Software shall be kept strictly confidential; (iii) the Software shall not be copied, reverse engineered, or modified; (iv) the Purchaser’s right to use the Software shall terminate immediately when the specified equipment is no longer used by Purchaser or when otherwise terminated as provided herein; and (v) the rights to use the Software are non-exclusive and non-transferable, except with AID’s prior written consent.

(b) Nothing in this Agreement shall be deemed to convey to Purchaser any title to or ownership in the Software or the intellectual property contained therein in whole or in part, nor to designate the Software a “work made for hire” under the Copyright Act of 1976, nor to confer upon any person who is not a named party to this Agreement any right or remedy under or by reason of this Agreement. In the event of termination of this license, Purchaser shall immediately cease using the Software and, without retaining any copies, notes or excerpts thereof, return to AID the Software and all copies thereof and shall remove all machine readable Software from all of Purchaser’s storage media.

12. Inventions and Information

Unless otherwise agreed in writing by AID and Purchaser, all right, title and interest in any inventions, developments, improvements or modifications of or for Equipment and Services shall remain with AID. Any design, manufacturing drawings or other information submitted to Purchaser remains the exclusive property of AID. Purchaser shall not, without AID’s prior written consent, copy or disclose such information to a third party. Such information shall be used solely for the operation or maintenance of the Equipment and not for any other purpose, including the duplication thereof in whole or in part.

13. Force Majeure

AID shall neither be liable for loss, damage, detention or delay nor be deemed to be in default for failure to perform when prevented from doing so by causes beyond its reasonable control including but not limited to acts of war (declared or undeclared), acts of God, fire, strike, labor difficulties, acts or omissions of any governmental authority or of Purchaser, compliance with government regulations, insurrection or riot, embargo, delays or shortages in transportation or inability to obtain necessary labor, materials, or manufacturing facilities from usual sources or from defects or delays in the performance of its suppliers or subcontractors due to any of the foregoing enumerated causes. In the event of delay due to any such cause, the date of delivery will be extended by a period equal to the delay plus a reasonable time to resume production, and the price will be reasonably adjusted to compensate AID for such delay.

14. Cancellation

Except as otherwise provided in this paragraph, any order may be canceled by Purchaser only upon prior written notice and payment of termination charges, including but not limited to, all costs attributable to the order incurred prior to the effective date of notice of termination and all expenses incurred by AID attributable to the termination, plus a fixed sum of ten percent (10%) of the final total price to compensate for disruption in scheduling, planned production and other indirect costs. Notwithstanding the foregoing, any order for a custom motor or control manufactured or modified from its original condition by AID according to specifications or requirements provided by Purchaser may not be canceled, and any such product may not be returned, by Purchaser.

15. Returns

All Equipment returned to AID: (i) must be returned within ninety (90) days after delivery, (ii) must include the product(s) specified in the applicable order, together with all parts, accessories, manuals, documentation, Software and any other items originally shipped by AID to Purchaser pursuant to the order; (iii) must be in the same condition as when such Equipment left AID’s facility for shipment to Purchaser and (iv) shall be subject to a restocking fee equal to twenty percent (20%) of the purchase price. Custom motors or controls manufactured or modified from their original condition by AID according to specifications or requirements provided by Purchaser may not be returned. Any returns failing to meet the requirements set forth in this paragraph will not be accepted by AID.

16. Default

In no event shall AID be considered in default of its obligations under this Agreement unless, within ten (10) days after receipt by AID of Purchaser’s written notice specifying such default, AID shall have failed to initiate and pursue with due diligence correction of such specified default.

16. Default

AID shall be an independent contractor with respect to the provision of all Services, Equipment, Software and products, and neither AID nor anyone employed by AID shall be deemed for any purpose to be the employee, agent, servant or representative of Purchaser.


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